Here is what Plus Fitness's published membership terms say (SA and WA versions, checked 29 October 2026). Terms differ slightly by state and club, so check the "Schedule" and notice table in your own agreement. Other chains: Anytime Fitness and Snap Fitness.
How to cancel Plus Fitness, step by step
- Find your home club. If your membership was transferred because you mostly train at another club, that club is now your home club.
- Send your notice by email to the club address on your agreement, or go in and complete a Plus Fitness cancellation form.
- Include your full name as stated on your agreement, the email address associated with the membership and your date of birth (required for security).
- Wait for the reply: the club must respond within 7 days with the amount of your last payment and the date the termination takes effect.
- No reply? Contact the club to confirm it received your notice.
- Keep paying until the end date, then check your bank statement.
What to check in your agreement
| Item | Where to find it | Why it matters |
|---|---|---|
| Notice period | The notice table in the Termination clause (clause 8) | Sets how many days of notice and how many more payments |
| Termination fee | Clause 8 and your Schedule | May apply depending on membership type |
| Membership type | Schedule | Fixed-term (paid upfront) memberships simply end at the end of the term |
| Access key fee | Schedule | Non-refundable, even in cooling-off |
Cooling-off (7 days)
You can cancel within 7 days of signing. Termination takes effect from the day the club receives your notice, and Plus Fitness refunds all fees paid except the access key fee and any unpaid fees, within 7 days.
Time Hold instead of cancelling
- Put your membership on Time Hold for a minimum of 2 weeks (1 payment) and a maximum of 3 months (6 payments) in each membership year.
- Apply with the Plus Fitness Time Hold Application.
- It is your responsibility to know when debits restart.
Medical, bankruptcy and club closures
- Permanent illness or physical incapacity: provide a medical certificate; termination takes effect when the club receives notice.
- Club closes: your membership moves to the nearest Plus Fitness 24/7 club; if you want to cancel because of the relocation, tell the club in person.
- Fitness Passport members: your Plus Fitness key only works at clubs on the Fitness Passport program; cancel Fitness Passport through its own process (see our guide).
Your rights by state
- Western Australia: under WA's fitness code you can cancel by written notice, including email, the business cannot insist you cancel in person, and the notice period cannot be more than 30 days.
- Queensland: you can end a fitness agreement by giving written notice and paying the termination fee (if any) set out in your agreement; the provider cannot charge more than the maximum stated in it.
- Other states: your membership agreement sets the rules; contact your state's fair trading or consumer affairs office if a club will not process a valid written notice.
Cancelling to save money? Keep the habit
Most people cancel because the gym got expensive or they stopped going. The habit is the part worth keeping. Cheaper options: a casual or guest pass when you need the kit, a cheaper 24/7 gym (see how to pay less for a gym membership), an employer program like Fitness Passport (how Fitness Passport works), or home workouts (three free home routines). GymAdapt (our app) rebuilds your plan for whatever kit you have, free. Get GymAdapt free on the App Store →
GymAdapt is free to start. Want Pro free for a month?
The free version gives you an AI-built plan and unlimited workouts. Code TRYFREE01 adds a full month of Pro: weights that adjust from what you log and unlimited coach chats.
Redeem the free month → Opens the App Store with the code filled in. iPhone only. After the free month, Pro renews unless you cancel in Settings, and the free version stays yours either way.Questions people ask
How do I cancel my Plus Fitness membership?
Email your home club at the address on your agreement or complete a cancellation form in the club. Include your full name as on your agreement, the email on your membership and your date of birth.
How long does Plus Fitness take to process a cancellation?
The club must reply within 7 days of receiving your notice, telling you your last payment and the date the membership ends.
How much notice does Plus Fitness need?
It is set in the notice table in your agreement's termination clause, and can vary by state, club and membership type. Check your agreement or ask your club.
Can I cancel Plus Fitness online?
Yes, by emailing your home club. The terms accept written notice by email to the club address on your agreement.
Can I freeze my Plus Fitness membership?
Yes, with Time Hold: 2 weeks minimum and 3 months maximum each membership year, via the Time Hold Application.
What is the Plus Fitness cooling-off period?
7 days from signing. You get your fees back except the access key fee and any unpaid fees.
Keep training, whatever gym you end up at
GymAdapt builds a plan for the kit you have (a 24/7 gym, a big club or dumbbells at home), shows a video for every exercise, logs every set and raises your weights from what you lift. Free to start.
Get GymAdapt on the App Store → Free to start. Pro has a 7-day free trial and is priced in Australian dollars on the App Store. iPhone only.